日本語

A Japanese Phrase for Asking at reception whether someone has their insurance card: "保険証はお持ちですか?"

"保険証はお持ちですか?" means "Do you have your insurance card?" and it's the basic Japanese expression used for asking at reception whether someone has their insurance card. It's very handy at hospitals and pharmacies. To answer, you can say something like "はい、これです。" (Yes, here it is). You can keep the conversation going by reacting with something like "ありがとうございます。少々お待ちください。" (Thank you. Please wait a moment).

Examples

保険証はお持ちですか? (Hokenshō wa omochi desu ka?)

Do you have your insurance card?

はい、これです。 (Hai, kore desu)

Yes, here it is.

ありがとうございます。少々お待ちください。 (Arigatō gozaimasu. Shōshō omachi kudasai)

Thank you. Please wait a moment.